{"id":11,"date":"2021-01-19T10:48:40","date_gmt":"2021-01-19T09:48:40","guid":{"rendered":"https:\/\/phonemarket.re\/?page_id=11"},"modified":"2021-07-21T22:59:15","modified_gmt":"2021-07-21T20:59:15","slug":"assistance","status":"publish","type":"page","link":"https:\/\/phonemarket.re\/index.php\/assistance\/","title":{"rendered":"Produits sous garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc940e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc940e7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1b42bd\" data-id=\"a1b42bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24619f8 elementor-widget elementor-widget-text-editor\" data-id=\"24619f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><strong style=\"text-align:center;\">GARANTIE 2 ANS SUR TOUS NOS PRODUITS :<\/strong><\/h1>\n<strong>Quoi de plus \u00e9nervant qu\u2019un appareil d\u00e9fectueux, surtout r\u00e9cent.<\/strong>\n\n<br>\n\n<strong style=\"text-align:center;\">Chez PhoneMarket, une fois l\u2019achat effectu\u00e9 on est toujours l\u00e0.<\/strong>\n\n<br>\n\n<strong>On vous accompagne tout au long de la dur\u00e9e de garantie de votre produit et m\u00eame au-del\u00e0, et ce, depuis 25 ans.<\/strong>\n\n<br><br>\n\nAvant d\u2019engager une demande de prise en charge qui va vous priver de votre produit durant quelques temps, il faut vous assurer de ne pas pouvoir r\u00e9soudre le probl\u00e8me par vous-m\u00eame. Parfois une mise \u00e0 jour, une r\u00e9initialisation de l\u2019appareil peuvent r\u00e9soudre la plupart des probl\u00e8mes logiciels. Si besoin on vous assiste : contactez-nous et laissez-vous guider, \u00e7a va le faire.\n\n<br><br>\n\n<strong style=\"font-size:20px;\">Malgr\u00e9 cela, toujours rien de concret<\/strong> <br><br>\n\nOn r\u00e9cup\u00e8re l\u2019appareil \u00e0 notre si\u00e8ge, on fait un \u00e9tat des lieux sur son \u00e9tat g\u00e9n\u00e9ral, on le rapatrie au SAV local pour s\u2019occuper de la demande de prise en charge aupr\u00e8s du fabricant. Il vous faut un t\u00e9l\u00e9phone de pr\u00eat ? C\u2019est peut-\u00eatre possible, en fonction des disponibilit\u00e9s : voyez avec votre interlocuteur.\n\n<br><br>\n\n<strong style=\"font-size:20px;\">C\u2019est l\u2019atelier qui d\u00e9cide !<\/strong>\n<br><br> \n\nOn va donc s\u2019occuper du suivi de votre SAV. M\u00eame si on est de votre c\u00f4t\u00e9, c\u2019est l\u2019atelier qui va d\u00e9cider apr\u00e8s un diagnostic pr\u00e9cis, de la prise en charge ou non dans le cadre du SAV. <br><br>\n<ul>\n \t<li>Si la prise en charge est av\u00e9r\u00e9, la r\u00e9paration est effectu\u00e9e, ou l\u2019appareil remplac\u00e9, et on renvoie votre appareil \u00e0 notre si\u00e8ge.<\/li> <br>\n \t<li>Si la prise en charge est refus\u00e9e, l\u2019atelier va r\u00e9aliser un devis correspondant \u00e0 l\u2019intervention. Ce sera \u00e0 vous de d\u00e9cider si vous donnez votre accord pour la r\u00e9alisation de cette intervention, \u00e0 votre charge. Si vous ne souhaitez pas faire r\u00e9aliser la r\u00e9paration, des frais peuvent \u00eatre engag\u00e9s pour r\u00e9cup\u00e9rer votre appareil. \u00c9videmment, on vous tient inform\u00e9 tout au long de la prise en charge de votre appareil.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GARANTIE 2 ANS SUR TOUS NOS PRODUITS : Quoi de plus \u00e9nervant qu\u2019un appareil d\u00e9fectueux, surtout r\u00e9cent. Chez PhoneMarket, une fois l\u2019achat effectu\u00e9 on est toujours l\u00e0. On vous accompagne tout au long de la dur\u00e9e de garantie de votre produit et m\u00eame au-del\u00e0, et ce, depuis 25 ans. Avant d\u2019engager une demande de prise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":25,"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1899,"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/1899"}],"wp:attachment":[{"href":"https:\/\/phonemarket.re\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}